Frequently Asked Questions
Do we need to be a pilot to try it out?
Absolutely not ! Our experiences are for everyone, pilots or not. No prior experience needed.
Can I reschedule my booking?
It is possible to reschedule your booking by email when your request is made at least 48 hours prior to your booked date and time. After this, as per our Terms and Conditions, it is not possible to reschedule your experience.
How can I book my experience? What's your schedule?
Bookings are made through the personal booking code your received after your order using our online booking tool. If you did not receive your booking codes, you can reach out to us by email below or over the phone to get them sent to you. If you haven’t placed your order yet, you can use the same tool to check what’s available ! We are open from 1pm to 10pm Wednesday to Friday and 10am to 10pm on Saturday and Sunday.
Are there any age limitations to fly with AeroSim Experience?
You must be at least 12 years old to fly with us.
Can I bring friends or family to share my experience?
Yes, you can bring up to 3 passengers to watch, and it’s free for them!
How long in advance should I book?
It really depends on your type of experience. It is recommended to reach out at least two weeks in advance ! Sometimes there’s high demand and the lead time may increase, feel free to check our evening times for shorter wait times !
Interested in a team building / corporate experience for your team ? Check our corporate offer HERE !
Send a message
Over the phone : 1 (855) 998-4818
In person : 1177 Highway 440 W, Laval, QC, H7L 3W3 (Suite 201)
By email :